keepitsimplefit

BCF is insanely terrible at filling prescriptions....

BCF is insanely terrible at filling prescriptions. Every time-and I sincerely mean every time- that I attempt to fill a prescription, it requires a minimum of 3 phone calls. Each time I contact an employee, it is a new experience with a new set of rules. I've now resorted to beginning each phone call as if I am training the for their job because they typically begin the call with an attitude and by the end of the call, they're now schooled on how BCF operates. When I've needed to escalate to management, they're even more abrasive-although there was one gentleman with sense who admitted his colleagues are morons and easily fixed an issue that I was battling for OVER A WEEK. Morons. I don't use that word lightly but that is who seems to work at BCF. Unfortunately, they do seem to have more medications available that the US government is with-holding from Americans, so that is one nice thing I can say about them. However, the time and aggravation getting the medication is not worth it. MORONS.