Vor 1 Jahr
The customer service at Up in arms was satisfactor...
The customer service at Up in arms was satisfactory, but I expected better quality products. Overall, they are an average company with room for improvement. The website weareupinarms.com was easy to navigate. The shipping was fast and the packaging was secure. However, the product I received did not meet my expectations. The material felt cheap and the stitching was not done properly. I contacted their customer service and they were helpful in resolving my issue, providing a replacement product. While the replacement was better, it still didn't meet the quality I was looking for. I appreciate their effort in resolving the matter, but I would have preferred better products in the first place.