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TigerTMS: Revolutionierung des Gastgewerbes mit nahtloser Konnektivität und verbesserter Gästeerfahrung
TigerTMS ist ein führender Anbieter von Hospitality-Anwendungen, die Hoteliers eine nahtlose Konnektivität für ihre IT-Systeme und eine bessere Kommunikation mit ihren Gästen bieten. Die Lösungssuite des Unternehmens ist darauf ausgelegt, zusätzliche Einnahmen zu erzielen, das Gästeerlebnis zu verbessern und den Betrieb von Hotels jeder Größe zu rationalisieren.
Mit über 30 Jahren Erfahrung in der Branche hat sich TigerTMS als vertrauenswürdiger Partner für Hotels weltweit etabliert. Die innovativen Lösungen des Unternehmens werden von einigen der renommiertesten Hotelmarken der Welt verwendet, darunter Marriott International, Hilton Worldwide, InterContinental Hotels Group (IHG), AccorHotels und viele andere.
Im Mittelpunkt des Angebots von TigerTMS steht das Flaggschiffprodukt Tiger Communications. Diese Cloud-basierte Plattform ermöglicht es Hotels, mit ihren Gästen über SMS-Textnachrichten oder mobile App-Benachrichtigungen zu kommunizieren. Mit Tiger Communications können Hotels personalisierte Nachrichten an Gäste senden, bevor sie im Hotel ankommen oder während ihres Aufenthalts – von Willkommensnachrichten bis hin zu Zimmerservice-Anfragen und mehr.
Die Plattform ermöglicht es den Gästen auch, Feedback zu ihrem Aufenthalt in Echtzeit durch Umfragen zu geben, die direkt an ihre Mobilgeräte gesendet werden. Dieses wertvolle Feedback hilft Hoteliers, Verbesserungsmöglichkeiten zu erkennen und das Gesamterlebnis der Gäste zu verbessern.
Eine weitere Schlüssellösung von TigerTMS ist die PMS Interface Suite. Diese Suite bietet eine nahtlose Integration zwischen dem Property Management System (PMS) eines Hotels und anderen IT-Systemen wie Point-of-Sale (POS), Türschlosssystemen, Energiemanagementsystemen (EMS) und mehr. Durch die Integration dieser unterschiedlichen Systeme in eine zusammenhängende Plattform können Hotels den Betrieb rationalisieren und gleichzeitig die mit der manuellen Dateneingabe verbundenen Kosten senken.
Zusätzlich zu diesen Kernangeboten bietet TigerTMS auch eine Reihe anderer Lösungen, die speziell für das Gastgewerbe entwickelt wurden. Diese beinhalten:
- Internetzugang für Gäste: Eine sichere Wi-Fi-Lösung, die es Hotels ermöglicht, Highspeed-Internetzugang in allen Bereichen anzubieten.
- Anrufabrechnung: Eine umfassende Anrufabrechnungslösung, die alle von Hotelzimmern aus getätigten Telefonanrufe von Gästen verfolgt und in Rechnung stellt.
- Voice Messaging: Ein Voicemail-System, mit dem Gäste Nachrichten direkt von ihren Zimmertelefonen empfangen und hinterlassen können.
Insgesamt ist TigerTMS ein Unternehmen, das Hotels dabei unterstützt, ihre Abläufe zu verbessern, das Gästeerlebnis zu verbessern und zusätzliche Einnahmen zu erzielen. Mit seiner Reihe innovativer Lösungen und seinem Engagement für den Kundenservice ist TigerTMS bereit, auch in den kommenden Jahren eine Vorreiterrolle in der Hospitality-Technologie einzunehmen.
tigertms.com
