The experience with the company was satisfactory. ...
The experience with the company was satisfactory. I visited their website genglaws.com to seek legal advice for a personal matter. The website had a professional layout and was easy to navigate. However, I found the information provided to be somewhat generic and lacking in detail. It would have been helpful if they had provided more specific examples or case studies related to the services they offer.
I contacted them via the provided phone number and the staff was polite and attentive. They listened to my concerns with patience, but I felt that their responses were somewhat vague. It would have been beneficial if they had provided more comprehensive and in-depth advice tailored to my specific situation.
In terms of pricing, their rates were reasonable compared to other law firms I had consulted. Nonetheless, I would have preferred a more transparent breakdown of the costs involved.
Overall, the company provided an average level of service and I would consider exploring other options before committing.