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5 vor wenigen Monaten

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I recently engaged with this company for some IT support, and overall, I had an average experience. The website was easy to navigate and had relevant information about their services and pricing. The support team was responsive to my initial inquiries and provided prompt assistance.

However, I found that the quality of their service was inconsistent. While some of the support staff were knowledgeable and helpful, others seemed less experienced. This resulted in longer resolution times and a lack of effective solutions.

Additionally, I had expected better communication regarding the progress of my request. There were instances where I had to follow up multiple times to get updates, which was frustrating.

Despite these issues, I appreciate the efforts made by the company to fix any glitches and address my concerns promptly. With some improvements in their service quality and communication, they have the potential to become a reliable option for IT support.

K
9 vor wenigen Monaten

Clockworksit has been providing outstanding IT sol...

Clockworksit has been providing outstanding IT solutions to our company. Their team is highly skilled and always goes the extra mile to deliver exceptional results. They are our go-to IT partner!