As a customer, I recently had the opportunity to e...
As a customer, I recently had the opportunity to experience a tour with Ambassador Tours. Overall, my experience was average. The website was user-friendly and provided all the necessary information I needed to make a booking. However, I did encounter some issues during my journey. The tour guide lacked enthusiasm and seemed disinterested in providing detailed information about the destinations. Furthermore, there were instances where the itinerary was not followed, leading to confusion among the participants. On a positive note, the transportation provided was comfortable and punctual. The tour also included some unique activities that allowed us to immerse ourselves in the local culture. In conclusion, while Ambassador Tours has its downsides, it can still offer an average travel experience. With some improvements, they could definitely enhance the overall customer satisfaction.