I recently utilized the services of Ace EMS and ov...
I recently utilized the services of Ace EMS and overall, my experience was just average. The website was easy to navigate and had the necessary information I needed. However, I found the customer service to be lacking. It took quite a while to get a response to my inquiries, and when I did, the representative didn't seem very knowledgeable or proactive in finding a solution. Furthermore, the turnaround time for my request was longer than expected, causing a bit of inconvenience. On the positive side, the pricing was reasonable and the quality of their services was decent. While Ace EMS did meet my basic requirements, I feel that there is room for improvement, especially in the customer service department.