Cathy Hagberg

Überprüfung von Acumen logistics group

The logistics services provided by this company we...

The logistics services provided by this company were satisfactory overall. While their website was easy to navigate and had useful information, I found the customer service to be average. Although they were responsive in addressing my inquiries, it took a bit longer than expected for them to provide detailed solutions. Additionally, the shipment process was relatively smooth, but there were occasional delays that affected the delivery timeline. The tracking system provided some transparency, but it lacked real-time updates. On the positive side, the packaging was secure, ensuring the safety of my goods. However, I did experience some minor damages to a few items. Overall, the company met my basic logistics needs but fell short in terms of promptness and attention to detail.